The shipment of products within Greece is done with the courier company ELTA Courier, while for shipments of products abroad we cooperate with the transport company DHL.

Orders leave our warehouse within 1-3 working days. Greece : In case the orders concern land and island destinations, or are delivered within 1-5 working days, while for inaccessible areas the delivery is made within 2-7 working days. Abroad : Orders outside Greece are delivered within 3-15 working days.

Greece : Shipments of products to Greece are made in collaboration with the courier company ELTA Courier. Abroad : Shipments of products abroad are made in collaboration with the courier company DHL. The cost is calculated on the page “Cart” and “Checkout” based on the country and the weight of the order.

- Credit / Debit Cards Payment by credit, debit or prepaid card is made using the payment system of the cooperating bank ALPHABANK. The cards that are accepted are Visa, Mastercard of all banks. Payment by card is made under the condition of its legal use. By choosing the specific payment method, you will be transferred to the website of the partner bank where you will fill in your card details to complete the transaction. No personal information (including credit card number) is stored by our system during this process. The correctness and security of your transactions is guaranteed by the cooperating bank. - PAYPAL By choosing to pay via PayPal you will be taken to the website of the specific service where you can pay through your PayPal account. No personal information (including credit card number) is stored by our system during this process. The correctness and security of your transactions is guaranteed by the PayPal service. ​ - Offline Payments Cash on delivery is only possible for orders within Greece, the charge is set at € 5.50 up to 2 kg weight and for each additional kg, the charge is € 1.00. Payment is made in cash to the courier company employee and is valid for shipments up to € 2,000.

The buyer has the right to return the product purchased and delivered within 14 days from the date of receipt with a written notification of his request to the company at contact@malenawardrobe.com .

The return / exchange of products is possible according to the following conditions: 1. The product must be returned within 14 days from the date of receipt. 2. The product packaging must be in its original condition. 3. The returned product must not have been used or damaged. 4. Return costs are borne by the customer, unless there are real defects. 5. The buyer must place in the package all the documents required by law, in order to be able to cancel the specific sale. 6. Product returns are valid for areas within Greece, not for foreign countries and the return costs are borne by the customer. In the event that the above conditions are not met, the product will not be received by the Company and will be returned to the sender, at his expense.

Upon the return of the product and its receipt by the competent service department, our company undertakes to replace the product with another similar and new one, in case the original has proved to be defective (replacement). In the event that for any reason the replacement of the product (with another same or different) is not the choice of the buyer, the amount spent for the canceled purchase may be refunded. The method of return is determined in consultation with the relevant department and includes all the possibilities (deposit in a bank account, PayPal, credit card or cash).

All products available from the company at special discount prices (offers) for a limited period of time may be excluded from the possibility of unjustified withdrawal / return. In addition, the possibility of unjustified withdrawal / return excludes products that are made to special order according to the specifications of the consumer or are clearly personalized. Product returns are not supported for overseas areas.